EPFO Grievance — How to File PF Complaint Online 2025

PF not showing in passbook? Employer not depositing contributions? Withdrawal stuck? EPFO has a dedicated online grievance portal where you can file complaints — and employers can be penalized for violations.

Types of EPFO Complaints You Can File

Issue	Complaint Category
Employer not depositing PF contributions	Non-deposit / Short deposit of contributions
PF balance not showing in passbook	PF amount not reflected
PF withdrawal stuck / delayed	Settlement of claim
KYC not approved / update issues	KYC updation
Exit date not updated by employer	Exit date / member profile issues
UAN not generated by employer	UAN allotment issues
Name / DOB mismatch in PF records	Member profile correction
Transfer claim not processed	Transfer of accounts
Pension claim issues (EPS)	Pension related

How to File Grievance on EPFiGMS Portal

1. Go to epfigms.gov.in
2. Click "Register Grievance"
3. Enter your UAN number and verify with OTP
4. Select PF Office (Regional Office jurisdiction)
5. Select Grievance Category from dropdown
6. Describe your complaint clearly in the text box
7. Upload supporting documents (if any) — PDFs, screenshots
8. Submit — note down your Grievance Registration Number

Employer Not Depositing PF — What You Can Do

This is one of the most serious violations. If your salary slip shows PF deduction but EPFO passbook doesn't reflect it:

1. File complaint on EPFiGMS immediately
2. EPFO can conduct surprise inspection of employer's records
3. Employer faces penalty + interest for non/late deposit
4. EPFO can attach employer's bank account to recover dues
5. Non-deposit is a criminal offense — imprisonment up to 3 years

Alternative Escalation Options

Platform	When to Use
EPFiGMS portal	First step — all PF/ESIC issues
CPGRAMS (cpgrams.gov.in)	If EPFiGMS response unsatisfactory
EPFO Regional Office (visit/call)	For complex issues, verification required
EPFO helpline: 1800-118-005	Quick queries (toll-free)
Labour Commissioner	If employer actively denying PF rights

Track Your Grievance Status

1. Go to EPFiGMS portal → "View Status"
2. Enter your Grievance Registration Number
3. Enter mobile number registered at filing
4. Current status + officer comments visible

EPFO is required to resolve grievances within 30 working days under government guidelines. If not resolved, escalate to CPGRAMS.

KYC Issues — Documents Needed

If your KYC is pending or rejected, you'll need:

• Aadhaar linking: Aadhaar-linked mobile number for OTP verification on UAN portal
• Bank account: Cancel cheque or passbook copy
• PAN: Upload scanned PAN copy to UAN portal

Once KYC is employer-approved on UAN portal, it appears as "Verified" and PF withdrawal / transfer becomes available.

Exit Date Not Updated — How to Fix

If your previous employer hasn't updated your exit date (date of leaving job) on EPFO portal, withdrawal claim will be rejected:

1. Request previous employer to update exit date on EPFO Employer Portal
2. If employer unresponsive — file grievance on EPFiGMS citing "Exit date not updated"
3. EPFO can update exit date after verification if employer is unresponsive
4. Alternatively, approach EPFO Regional Office with employment documents (relieving letter, salary slips)